WWS500 SCANNER BLUETOOTH

WWS500 SCANNER BLUETOOTHI have used this scanner for scanning the UPC codes on beer packages on site in retail accounts. The initial setup was a little difficult. I gave it the ole' college try and had to basically teach myself the ASCII language to program the scanner, which in the end was interesting at the least. I had several questions about the setup so I decided to call Wasp. The experience with the customer support, although friendly, was not very useful. The customer service agent flat out told me "I don't know" to my questions. Defiantly not something you want to hear! If you don't know then who will? In the end I took the initiative and made this scanner do what I needed it to do. I would recommend this product to anyone in the market for one. The battery life is great. It is very light weight and ergonomical. Be prepared for somewhat of a learning curve with ASCII.

This product was essential for our asset management of about 6000 items. It was easy to setup with decent battery life. We generally would recharge after about 4 hours of use, and the charge time was very quick. Sometimes a five minute charge would get us through another hour, with a full charge reached in less than an hour. I did experience some difficulty with some four digit barcodes, but this was easily solved by customer service. The person I spoke to on the phone was very polite and knowledgeable of the product.

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Does exactly what I wanted, enter bar codes into Data Base. Works well with poor and smudged codes, good range. Long battery life between recharges. Probably will do a lot more than I require of it.

Update 12/15/2012 Still works and is quite helpful, but;

OFTEN dropps connection with computer. Usually take 15 mins of fiddling with, then all is OK. Not a computer whiz, I have no idea why.

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Bought this scanner for our annual school library inventory a little over 2 years ago. From the get go it had a hard time being paired with the laptop. Customer Service was very nice every time I called to get help. They were very willing to troubleshoot and get it working again.

Just went out of its 2 year warranty less a month ago. Now it will not hold a charge nor stay paired with the laptop for more than an hour. Sent it back to WASP at my cost. They were supposed to contact me after looking at it, instead it was sent back without talking to me with a note saying that it tested fine. Today it worked for less than 30 minutes. We will have to buy a new scanner and it will not be a WASP. It was too expensive to have it not working barely 2 years after it was bought when it is only used twice for less than a month at a time.

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