I have sincere doubts that this item is OEM, original equipment manufacture. The case cover does not fit correctly as the thermoformed plastic I received is incorrectly curved, and will surely let foreign dirt penetrate the case in the future, thus compromising the device electronics. Within five days of use, the silver plating started coming off the trackball unit. The buttons themselves are of no other that I have seen in registered retail Blackberry outlets. The product shipped came in a box,with the logo, "money clipper, genuine leather, #901e." Shipping took two weeks. It is my firm opinion that this product is an off-shore knock off, and definitely not an original RIM Blackberry part. I resent being mislead by the company's advertisement posted on Amazon.
Having reviewed this item as 3 star, because it needed 2 torx drivers and only 1 was provided, I would now rate the sellers customer service as 5 star. Having seen my prior review, the seller immediately contacted me offering to send me the missing torx driver and stating that the driver would be included with future orders.
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Everything was as advertised. The order was received in time and in good condition.
Read Best Reviews of --New RIM BlackBerry Curve 8300 8310 8320 Original OEM Faceplate with Lens, Trackball & Keyboard Ti Here
the Blackberry faceplate fits perfectly. My 8310 looks like new again! I'm really thrilled. You may have to look online to figure out how to disassemble your device though. And remember to wipe off the faceplate before reassembling it, or better yet, don't put finger prints on it all because after it's put back together, there's no way to wipe them off unless you take it apart again.
The only reason why I didn't rate it 5 stars is because the kit came with no instructions, other than that it's PERFECT!!!
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I had cracked my screen and they wanted $40.00 to replace it in the store. Great price and a good product
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